TIP #1: Plan Your Trip
TIP #2: Prepare Your Fare
It helps to have your fare ready so you're not fumbling for change at the farebox. RTS fareboxes accept coins and 1, 5, 10 & 20 dollar bills. Change is provided in the form of a Stored Value Pass (they never expire).
If desired, you can buy an All-Day Freedom Pass on the bus. Just tell the bus driver PRIOR to placing your money in the fare box.
You can also order fare cards online or by calling 585-288-1700.
Of course, on June 16, you'll ride for free with your ROC Transit Day fare card!
TIP #3: Track Your Bus
TEXT your bus stop ID number* to (585) 351-2878 or
EMAIL your bus stop ID number* (in the subject line) to WMB@RGRTA.COM
Within seconds you'll receive the next three bus arrival times.
*The bus stop ID will be a 4-digit number in the upper left or lower right corner of the bus stop sign.
TIP #4: RTS Customer Service
If you still have questions or need further assistance, contact
VIDEOS: HOW TO RIDE
How to Ride the Bus
Never used the bus before? No problem. Nick will show you how easy it is.
Where's My Bus: RTS Text Messaging Tutorial
Text your bus stop ID # to firstname.lastname@example.org or 585-351-2878 for the next three bus arrival times at that location.
Using the Bike Rackbr>
This video is from Portland, Maine, but the bike racks work the same way on RTS.